Service and Support

The after-sales support team is our investment in your peace of mind.

Our after-sales support team coordinate our partners throughout Australia and New Zealand. They can provide technical directions, installation advice, operational support and sauna maintenance programs.

For all service or support enquiries

Call: 03 9696 4602

Our support and service team are available during business hours, Australian eastern daylight savings time (AEDST).

Email: service@sunlighten.com.au

Parts and servicing for non-Sunlighten saunas

Sunlighten service technicians only service Sunlighten saunas. 

Sunlighten saunas are built to stringent quality assurance standards using premium materials. Thus, our proprietary technology cannot be retrofitted to non-Sunlighten saunas or existing built environments.