Nationwide service and support

Our goal is to deliver reliable after-sales service. We have an established network of service professionals throughout Australia and New Zealand. 

Our dedicated service and support team strive for a seamless sauna delivery and installation. We ensure you know what to expect every step of the way. The aim is to deliver on our promise: “It’s never been so easy to enjoy a sauna in your own home”.

Request service or support.

Customer Service

Sunlighten Australia services Australia and New Zealand from our offices in South Melbourne. Here we have a sales team, service team, Showroom and Wellness Rooms.

For over 15 years we have specialised in infrared saunas. We are the only sauna company that invests in research and development.

We are proud to say that we have brought over 20 innovations to the infrared sauna market. Sunlighten is the only company that has 3rd party test data to prove the efficacy of its products.

We pride ourselves on providing high quality products and a superior level of service.

South Melbourne Wellness Rooms and Showroom

In the past, some customers had contacted us without ever experiencing an infrared sauna.

We recognised that an effective way to educate customers was to allow product trials. This led to the opening of our Wellness Rooms.

Our customers can now see and experience a range of infrared saunas. So they can buy a sauna based on their personal preferences and goals.

We have five different saunas available for use. These include:

• the dome-style Solo sauna for one
• the Signature sauna or;
• the advanced mPulse sauna - a cabin sauna for up to five people.

To book a session, click here.

Based outside of Melbourne? No problem. We have a strong network of providers across Australia and New Zealand. If you wish to organise a trial session, please contact us.